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The Club Hub

White Glove Concierge Service

Empowering Your Team to Deliver Unforgettable Experiences

Invisible technology. Visible excellence. Give your staff the gift of time to focus on what matters most: your members.

Works on any smartphone • No app store download needed

Time Saved = Hospitality Gained

Free your team from administrative burden. Every hour saved is an hour spent creating memorable moments.

Staff Are the Heroes

Technology runs in the background. Your team shines in the foreground, delivering Four Seasons-level service.

One-Size-Fits-One

Capture preferences once, deliver personalized experiences everywhere. Unreasonable hospitality at scale.

Tools for Excellence

Seven capabilities that transform operations and elevate hospitality

AI Voice Concierge

AI Voice Concierge

Member Experience

Your team, always available

Handle tee time bookings, weather inquiries, and member questions 24/7. Your staff focuses on in-person hospitality while AI manages routine calls.

15+ hours/week per staff membersaved
Zero wait times for members
Hyper-Local Weather Intelligence

Hyper-Local Weather Intelligence

Operations

Predict the unpredictable

Historical weather data meets real-time sensors. Know course conditions before your members ask. Proactive communication builds trust.

10+ hours/week per staff membersaved
Proactive member communication
Dynamic Revenue Management

Dynamic Revenue Management

Revenue

Maximize revenue, minimize effort

AI-powered pricing adjusts to demand, weather, and events. Your team focuses on service while the system optimizes every tee time.

8+ hours/week per staff membersaved
15-25% revenue increase
Fleet Intelligence

Fleet Intelligence

Operations

Carts that maintain themselves

Predictive maintenance and GPS tracking ensure your fleet is always ready. No more last-minute scrambles or disappointed members.

12+ hours/week per staff membersaved
30% reduction in downtime
Member Experience Platform

Member Experience Platform

Member Experience

Everything they need, one tap away

Tee times, F&B ordering, course conditions, event registration. Your members have a premium app experience, your staff has more time for personal touches.

20+ hours/week per staff membersaved
40% increase in F&B orders
Unified Operations Platform

Unified Operations Platform

Operations

One system, every stakeholder

Executives, managers, field staff, members, and vendors—all on one platform with role-based access. Radical transparency builds radical trust.

25+ hours/week per staff membersaved
Complete operational visibility
VIP Preference Portal

VIP Preference Portal

Member Experience

Know me everywhere

Capture every member preference once, access it everywhere. Your staff delivers personalized service without asking the same questions twice. Works across your entire club network.

5-10 min per interactionsaved
White-glove service at scale

Ready to Elevate Your Club's Hospitality?

Join TPC Sugarloaf and forward-thinking clubs transforming their operations in 2026.

Developed in partnership with Taptico Solutions